Q&A

Q: Can I pay in KRW to your bank account?
Very sorry, our bank details are not to be shared. It is to prevent from misusing our account
Q: What if the seller needs depositor name?
Please inform us that you need depositor name BEFORE we forward your payment. If you ask after the payment has been sent, we may not able to give it away
Q: Seller wants to refund my payment
Refund is only possible if the transaction was sent by us. Minimum amount is 10,000 KRW and maximum is 500,000 KRW
Q: Can I deposit lump sum and use it for several transactions?
Sure you can! It is recommended to avoid paying Paypal fees many times.

Q: I want to purchase from a personal seller, but the form needs depositor name/bank detail
No worries. We can help you fill the form.
Q: I already have Korean address. Is it okay to use your checkout service but send to my kaddy?
Yes! We no longer provide warehouse service so you must have a Korean address. We can recommend some warehouses to you.
Q: Can I check tracking number for my order?
Usually a purchase is done using your email so you will get order confirmation and tracking info once it has been shipped out. However, sometimes the site doesn't allow us to input your email or they don't send any update. If this happened, you can ask us about tracking number and we will try our best to inform you.
Q: Can you order from my account?
Sure! Just provide us the account info.

Contacts

OPEN HOURS: 9AM - 11PM KSTKakao:
https://pf.kakao.com/_XNaNxj
Twitter: @felixischu2
Email: [email protected]
For prompt response please message on kakao

bank transfer

Do you need to send money to Korean bank? We can help you send it!RATE PER TRANSACTION
100 - 99,999 KRW
1 USD = 1,250 KRW + $2
>100,000 KRW
1 USD = 1,250 KRW
PLEASE SEE PAGE "PAYMENT METHODS" FOR MORE INFORMATION ABOUT PAYMENT


CHECKOUT SERVICE


WHAT SITES DO YOU SUPPORT?

Basically any Korean site. Although we may not able to proceed your request under such conditions:
1. Product is quick to sell out
2. Website crash
3. If your order has time limit, please send payment at the latest 3 hours before deadline.
4. Order from Twitter / Bunjang
If you want to order from Twitter or Bunjang you have to seal the deal on your own. We can only help transfer the money. However if the seller uses a form, such as Witchform or Takemm, we can help you fill the form.
❗Be careful when dealing with personal seller❗ there are lots of scammers
5. Adult product or pornography

Commision:
$3 / checkout
Additional fees:
- Need depositor info when filling a form = $1
- Request change address/other detail after an order made = $3
- Send 1:1 inquiry to the website = $3

HOW TO CALCULATE

Let's say you want to order products 90,000 KRW in total. (CHECK RATES ON "BANK TRANSFER" PAGE)
So,
(90,000 : 1140) +$2 = $80.95
+ commission $3
Total payment = $83.95

PAYMENT METHODS


Paypal

For payment through Paypal, we accept Family & Friends option (F&F) and Goods & Service option (G&S). Customer must cover Paypal fee

Invoice Pay

We will give an invoice which you can pay using credit card or debit card (supports VISA, Mastercard, JCB). Please make sure your card is eligible for international payment. Service fee for this payment gateway is 2.5%
However, maximum amount that can be paid per invoice is $60. If the amount is above $60, we will make several invoices.